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(DOWNLOAD) "Making and Receiving Calls" by Rob Willington * Book PDF Kindle ePub Free

Making and Receiving Calls

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eBook details

  • Title: Making and Receiving Calls
  • Author : Rob Willington
  • Release Date : January 02, 2015
  • Genre: Education,Books,Professional & Technical,
  • Pages : * pages
  • Size : 8279 KB

Description

When you are in an office working environment it is highly likely that you will be required to answer the telephone at some point. So it is important that you understand and use the correct etiquette and communication skills. This book explains, and accompanies the OCR Level 1 Unit 3 - Making and Receiving Calls.


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